Contact and hours
HudsonPanel is operated by HudsonHost LLC. Support is provided by email at support@hudsonpanel.com. Normal hours are Monday through Friday, 9:00 AM to 5:00 PM Arizona time, excluding major holidays. Our target is to respond within two business days. This is a target, not a guaranteed service-level agreement.
Included with the yearly license
The $25 yearly license includes support for license activation, installation guidance, HudsonPanel features, updates, confirmed panel bugs, and problems directly caused by HudsonPanel. Installation help includes documentation and troubleshooting problems directly caused by the HudsonPanel installer.
What is not included
Support does not include managing your server, migrating websites, repairing unrelated server problems, configuring third-party software, malware cleanup, custom development, or general Linux administration. Emergency or guaranteed-response support is not included.
Additional work
Additional server administration may be offered separately when available. Pricing must be approved before work begins.
Effective September 4, 2026.